Return & Refund Policy

We want you to be satisfied with your purchase. Please review our return and refund policy below.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must:

• Be in the same condition in which you received it

• Be unused or unworn

• Include all original tags and accessories

• Be returned in its original packaging

• Include a receipt or proof of purchase

To request a return, please contact us at:

Email: sipu667605@outlook.com

Please contact us before sending any item back. Returns sent without prior authorization may not be accepted.

Return Address

Approved returns should be sent to:

EMPTY FOOD AND STRANGE WILL LLC
13955 Tahiti Way
Marina Del Rey, CA 90292
United States

Please do not send a return until you have received return instructions from our customer service team.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is defective, damaged, or you receive the wrong product, please contact us as soon as possible.

When contacting us, please provide your order number and photos or videos showing the issue where possible.

After reviewing your request, we will provide an appropriate resolution.

Non-Returnable Items

Certain items cannot be returned, including:

• Customized or personalized products

• Perishable goods

• Personal care or hygiene products where applicable

• Hazardous materials

• Flammable liquids or gases

• Gift cards

Please contact us if you have questions about whether a specific product is eligible for return.

Sale and Promotional Items

Unless otherwise required by applicable law, certain clearance, final-sale, or promotional products may not be eligible for return.

Any applicable restrictions will be clearly stated on the product page or at checkout.

Exchanges

The fastest way to receive a different product is to return the original item first.

Once the return has been approved, you may place a separate order for the replacement product.

European Union 14-Day Cooling-Off Period

If your order is delivered to a country within the European Union, you may have the right to cancel or return your order within 14 days of receiving it, without providing a reason, subject to applicable consumer protection laws.

The product should generally be returned in the same condition in which it was received, with its original packaging, tags, and accessories, unless otherwise provided by applicable law.

Statutory exceptions may apply to certain products.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank, credit card company, or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.

Contact Us

For questions about returns, refunds, or exchanges, please contact:

EMPTY FOOD AND STRANGE WILL LLC
13955 Tahiti Way
Marina Del Rey, CA 90292
United States

Phone: +1 443-817-6777
Email: sipu667605@outlook.com