Politique d’expédition

Shipping Policy

Thank you for shopping with us. We are committed to providing a reliable and convenient shipping experience for every customer.

Free Shipping

We offer Free Standard Shipping to all eligible countries and regions supported at checkout.

No additional standard shipping fee will be charged on qualifying orders.

Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary during weekends, public holidays, promotional periods, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Delivery Time

Delivery times vary depending on the destination, shipping carrier, customs processing, local delivery conditions, holidays, weather, and other circumstances outside our reasonable control.

Any estimated delivery date provided at checkout is for reference only and is not guaranteed.

Order Tracking

When tracking information is available, it will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change or redirect the delivery address.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region.

Unless otherwise stated at checkout, any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Delayed or Lost Packages

Occasionally, shipments may be delayed due to carrier operations, customs inspections, severe weather, holidays, or other circumstances outside our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us so we can assist you.

Contact Information

For questions regarding shipping or your order, please contact us:

EMPTY FOOD AND STRANGE WILL LLC
13955 Tahiti Way
Marina Del Rey, CA 90292
United States

Phone: +1 443-817-6777